01
How do I recover my password?
On the sign-in screen tap “Forgot your password?” and follow the link that arrives in your email.
Support
Something not working the way you expected?
Write to conto@stonework.io and we'll get back to you as soon as we can. If yours is one of the common questions, it's probably answered below.
Conto never asks for your bank credentials. If someone asks for them in the app's name, it isn't us.
Frequently asked questions
02
Does it work without internet?
Yes. You can record and review everything offline; your changes sync on their own once you're back online.
03
How do I delete my account?
In the app: Settings → Account → Delete account. Your account and all of your data are deleted permanently.
04
Does Conto connect to my bank?
No. Conto never asks for bank credentials and never connects to your bank. It only records what you enter.
If you want, you can pick a PDF of your card statement yourself to reconcile it against what you've already recorded; that file isn't stored (see the privacy policy).
05
Can I use the app in Spanish or in pesos?
Yes. In Settings → Language and currency. Changing the currency does not convert your amounts: it only changes how they're written.
Still stuck
Tell us what happened.
A problem, a question or a suggestion: it all lands in the same place and a person reads it. If you can, tell us which version of the app you're on and what you expected to happen.
conto@stonework.io